Privacy Policy

Last Updated: September 5, 2026

EZ Garage Solutions ("we," "us," or "our") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit ezgaragesolutions.com, request an estimate, call or text us, or otherwise interact with our services.

By using our website or submitting a request to us, you agree to the practices described in this policy.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you ("Personal Information").

Information you provide directly

• Name, email address, and phone number
• Property address and service location
• Project details you share with us, such as garage dimensions, current floor condition, storage needs, and preferred timeline
• Photos or measurements you choose to upload or send us for the purpose of preparing an estimate
• Communications you send us by form, email, phone, or text message

Information collected automatically

• IP address, browser type, device type, operating system, and referring URL
• Pages visited, time on page, and click behavior
• Approximate geographic location derived from IP address
• Cookie and pixel data from analytics and advertising technologies, including Google Analytics, Google Ads, and the Meta Pixel

Information from calls and text messages

• Phone number, call date and time, and call duration
• Call recordings, where recording is in use and disclosed to you at the start of the call
• The content of text messages you exchange with us

2. How We Use Your Information

We use the information we collect to:

• Prepare and deliver free estimates for garage flooring, cabinetry, storage, and organization projects
• Schedule consultations, measurements, and installations
• Communicate with you by phone, text message, or email about your project, appointment, or warranty
• Process payments and administer financing applications you initiate
• Respond to questions, service requests, and warranty claims
• Measure and improve our advertising through Google Ads and Meta, including conversion attribution
• Improve our website, service offerings, and internal estimating accuracy
• Comply with legal obligations and enforce our agreements

3. Text Messaging and Call Consent

Text messages. By providing your phone number on a form, over the phone, or in person and agreeing to be contacted, you give us express written consent to send you text messages related to your inquiry, estimate, appointment, and project. Consent to receive marketing text messages is not a condition of purchasing any product or service from us.

• Message frequency varies based on your project activity.
• Message and data rates may apply.
• Reply STOP to any message to opt out of further text messages. Reply HELP for assistance.
• Opting out of text messages does not remove you from phone or email contact unless you request that separately.

Calls. We may call you at the number you provide, including through an automated or assisted dialing system, regarding your estimate or project. Some calls may be recorded for quality and training purposes, and you will be notified at the start of any recorded call. You may ask us to stop calling at any time using the contact information in Section 9.

4. AI and Automated Data Processing

We use software that includes artificial intelligence and automated data processing to help us operate our business. Specifically:

• We use automated tools to help draft and organize website content, marketing materials, and internal documentation.
• We use generative AI tools to produce illustrative images and design renderings for our website and marketing. These are illustrative and are not photographs of your property unless we identify them as such.
• We use automated systems to route, summarize, and prioritize incoming inquiries.

Our commitments:

• We do not sell your personal information to third-party AI companies for use as training data.
• We do not use uploaded photos of your property to train publicly available AI models.
• Estimates, project recommendations, and pricing are reviewed by a human member of our team before they are provided to you. Automated tools support our staff; they do not replace them.
• Any AI-assisted processing of your information is limited to operating and improving our own services.

5. Cookies and Tracking Technologies

We and our partners use cookies, pixels, and similar technologies to remember your preferences, understand how our site is used, and measure advertising performance. This includes:

• Google Analytics for website usage measurement
• Google Ads for conversion tracking and remarketing
• Meta Pixel for advertising measurement and audience building

Most browsers let you refuse or delete cookies through their settings. Blocking cookies may affect how parts of our website function. You can opt out of Google Analytics through the Google Analytics Opt-Out Browser Add-on and adjust ad personalization through Google Ads Settings and your Meta account settings.

We honor Global Privacy Control (GPC) browser signals where our systems are able to detect them.

6. How We Share Information

We do not sell your personal information.

We share information only as follows:

• Service providers who work on our behalf, including website hosting, form and CRM providers, call tracking and messaging platforms, scheduling software, and email services
• Advertising and analytics partners, including Google and Meta, for attribution and measurement
• Financing partners, only if you choose to apply for project financing
• Manufacturers and suppliers, where necessary to fulfill a warranty claim or place a product order for your project
• Subcontractors and installers assigned to your project, limited to the information needed to complete the work
• Legal and safety purposes, when required by law, subpoena, or court order, or to protect our rights, property, or the safety of others
• Business transfers, if we are involved in a merger, acquisition, or sale of assets, in which case we will notify you before your information becomes subject to a different privacy policy

We require our service providers to protect your information and to use it only for the purposes we specify.

7. Your Choices and Rights

Regardless of where you live, you may ask us to:

• Confirm whether we hold personal information about you
• Access a copy of the personal information we hold about you
• Correct inaccurate personal information
• Delete your personal information, subject to records we are required to retain for legal, warranty, tax, or contract purposes
• Opt out of marketing email, text messages, and phone calls
• Opt out of the use of your information for targeted advertising

To make a request, contact us using the information in Section 9. We will respond within 45 days. We may need to verify your identity before acting on a request, and we will not discriminate against you for exercising these rights.

If you are a resident of a state with a comprehensive consumer privacy law, you may also have the right to appeal a denied request. To appeal, reply to our response or contact us using the information in Section 9 with the subject line "Privacy Appeal."

8. Data Retention, Security, and Children

Retention. We keep your information for as long as needed to provide our services, honor warranties, and meet legal, tax, and accounting requirements. Estimate requests that do not become projects are generally retained for up to three years. Project and warranty records are retained for the length of the applicable warranty period plus any period required by law.

Security. We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted transmission of form data and access controls on our systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children. Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

Third-party links. Our website may link to sites we do not operate. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.

9. Changes and Contact

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Material changes will be posted prominently on this page.

If you have questions about this policy or want to exercise any of the rights described above, contact us:

This policy is provided for informational purposes and is not legal advice. EZ Garage Solutions should have it reviewed by a licensed attorney before publication.